NHS staff must be able to come to work without fear of violence, abuse, or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence.
Violent, threatening, or abusive behaviour including shouting and swearing with not be tolerated at this practice.
Patients who act in such a manner will be asked to leave the premises; the police may be called and you could be removed from our patient list.
Our staff are here to help you, please treat them with respect.