We are pleased to introduce a new patient tablet, located next to our reception desk, to make it easier for patients to contact the practice.
The tablet allows patients to submit medical requests and non-urgent administrative queries using the same online forms that are available on our website. This provides a convenient way to access our services while visiting the practice.
What can the tablet be used for?
The tablet can be used to submit:
- Medical requests or symptoms for GP triage
- Non-urgent administrative enquiries
- General requests that do not require immediate assistance from our reception team
Who may find this helpful?
The tablet has been introduced to improve accessibility for patients who may:
- Not have access to the internet, a smartphone or another suitable device.
- Prefer to complete an online request whilst already at the practice.
- Need a little extra support using our online services.
- Wish to submit a request without waiting to speak to a member of the reception team for non-urgent enquiries.
If you need help using the tablet, a member of our reception team will be happy to assist you.
Improving access to our services
By providing access to our online forms within the practice, we hope to make contacting us quicker, easier and more convenient for everyone. It also helps our reception team to focus on assisting patients with urgent enquiries and those who require additional support.
We encourage patients to make use of the tablet whenever they are visiting the practice for a non-urgent request.
Thank you for your continued support as we continue to improve the way our services are delivered.
