Some patients who are receiving long term medication may be authorised by the doctors to have a repeat prescription. The left hand sheet of the prescription is used by the pharmacist to dispense the medication. The right hand sheet (request slip) is retained by the patient and used when medication is next required.
Ordering repeat prescriptions
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
- place your request slip in the box in reception, indicating clearly which items you require. If you supply a stamped addressed envelope your prescription will be posted back to you. (Please allow extra time for posting)
Some pharmacies provide a prescription collection service and will dispense your medication ready for collection. Please arrange this directly with the pharmacy. Some pharmacies will also deliver to your home.
Please do not try to order your medication online more than 7 days in advance, as the system will not allow this to be processed.
We do not take requests for repeat medication over the telephone.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- use the Accurx service
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.